The Compliance Plan (the Plan)
is a valuable tool. It enables you to crystallise
your thoughts. The Plan spans the forthcoming
twelve months and sets out the action you intend
to take during that time to secure compliance
with your regulator's rules. It also takes account
of any changes planned by the regulator, and your
own ideas to develop more efficient systems and
controls.
Areas typically covered in the Plan could include
your intentions to: develop databases to assist
with complaint and rule breach handling, develop
systems to track progress in resolving the issues
that emerge during compliance monitoring activity
or track and record the progress of advertising
and marketing materials through your approval
process. Other areas covered in the Plan might
include: details of the 'compliance awareness'
type training you intend to provide to the business,
your compliance monitoring programme, your plans
to carry out a programme of ongoing risk assessment,
and the form and frequency of compliance reports
you intend to provide to the Board. The Plan will
indicate who will undertake the work, their qualifications
and experience. The firm's Board normally ratifies
the Plan.
The 'calendar', (which may form part of the
Plan) is a scheduling tool. It takes account of
the items that appear in the Plan, and also routine
tasks, which would not normally appear in the
Plan (for example, the preparation of periodic
regulatory returns and management information).
Naturally, the calendar is also a resource-planning
tool. ACL can assist you to develop a Plan, a
calendar, or both.
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