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As more people gain access to the Internet, either from home or via their place of work, so conducting business electronically becomes more attractive. The use of web-enabled mobile telephony and interactive digital television also feature. Set up correctly, your clients could save you time and money by performing many routine administrative tasks themselves. For example, by offering a fully interactive service you might enable your clients to: complete product applications; obtain illustrations, contribution and unit statements; re-direct contributions; switch between funds; change address details; nominate beneficiaries - the list is endless.

Naturally, you will need to consider your regulatory responsibilities. Virtually all the FSA rules need to be considered, but in a way that meets the characteristics of e-commerce. For example, cross-border trade, the disclosure of information to consumers, electronic signatures and performing anti-money laundering checks. If you are considering conducting business electronically, contact us.

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